+ What do you do during sessions?
Please check our course outline for more information.
+ Do you only offer online reviews?
Currently, we only offer online reviews. However, special arrangements can be made if the student is within our branch office’s vicinity.
+ Can I share the library with my father/mother/brother/sister/friend?
No. Only your email address will gain access to our online library as you are the only one who paid for it.
+ How can I make a payment?
Know more of our payment methods here.
+ I’ve availed of the 1on1 Package B but I want to avail of the Unli Package instead. Can I switch?
We don’t allow switching of packages once it has been paid for.
+ Package B is valid for 1 year. Does that mean that I can book for sessions for one whole year?
The one-year validity attached to our 1on1 packages refers to how long you have to finish the consumables included in the package you have availed. If you wish to book for review sessions daily, we suggest you pick our unli package. However, the unli package is only valid for 6 months.
+ Do I still have access to the online library even when I have already taken the IELTS/OET exam?
+ Can you book me for the IELTS/OET exam?
Unfortunately, we don’t offer the service of directly booking for an exam yet. However, it shouldn’t be a problem since booking for an exam is easy. You can do it online.
+ My agency will be paying for my enrollment. Is that okay?
Yes. Please remind your agency to send us the proof of payment afterward too.
+ Why is the Paypal and BPI accounts for payment under Convey English Online, Inc.?
Convey English Online, Inc. is the main company that manages the brand SurePasser Review Online.
+ Is SurePasser Review Online legit?
Yes. Under Convey English Online, Inc., we are legally registered. Here is a proof of our legitimacy in business:
+ What are your Terms and Conditions?
Check our Terms and Conditions.